First Response Glass Ltd is locally owned and operated by John and Tamara Thorpe. It began its operation in Greater Victoria when it purchased the assets of Premiere Glass Ltd in 2001. Premier Glass was in business for 10 years prior to the sale of its assets. At the time of the sale, the business was operating from a 1200 square foot leased premises in Brentwood Bay and they specialized in automotive glass replacement. They had just 1 service vehicle and employed 2 people.
Under the new management, the business expanded its products and services to include both Residential and Commercial flat glass, and 24-Hour Emergency Service.
In 2004 the business moved from the 1200 square foot premises in Brentwood Bay to a 3600 square foot premise in Saanich, which was eventually expanded to 7000 square feet in early 2012. Later on in that same year, First Response Glass Ltd opened a second location to better service it’s customers in the Western Communities region; this location is in Langford, in the same building as it’s sister company Tom’s RV Service & Supplies Ltd.
First Response Glass Ltd continues to experience steady growth in the areas of residential, commercial and automotive glass.